Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website: https://mianengineering.com. By accessing our website, you agree to the practices described in this policy.

We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, tools (collectively, the Services).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Scope & Updates

This Privacy Policy applies to all visitors and users of our website, and related digital services.
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon posting. Your continued use of the Services constitutes acceptance of updated terms.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Data Controller

The company responsible for collecting and processing your data is:
Mian Engineering
Email: info@mianengineering.com

Information We Collect

Personal Information (Provided by You) We may collect the following information when you register, interact, or use our Services:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Account credentials
  • Any details you submit in forms, surveys, or customer support requests

Providing personal information is voluntary; however, doing so may be necessary to access some features.

Automatically Collected / Non-Personal Information

We also collect information automatically, including:

  • Device type (mobile, tablet, desktop)
  • IP address and approximate location
  • Browser and operating system details
  • Pages visited, clicks, search actions, and usage patterns
  • Cookie identifiers and device IDs
  • Time spent, session frequency, and interactions

This data helps us improve functionality, diagnose issues, and enhance user experience.

How We Use Your Information

We may use your information for:

Sharing & Disclosure

  • Providing, managing, and improving our Services
  • Processing purchases, orders, and service requests
  • Responding to questions or customer support
  • Sending important updates about policies and service changes
  • Sending offers or marketing messages (with consent)
  • Personalizing content, recommendations, and ads
  • Analyzing trends and measuring performance
  • Detecting and preventing fraud, spam, or security risks
  • Complying with legal requirements
  • Any other purpose disclosed at the time of collection

We may share your information only when necessary:

  • With law enforcement or authorities if required by law
  • With trusted third-party service providers (analytics, hosting, marketing)
  • With your consent when requested
  • During mergers, acquisitions, or business transfers

We do NOT sell your personal information to advertisers or unauthorized parties.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience.

• If you leave a comment, you may choose to save your name, email, and website in cookies. These last for one year.
• When visiting the login page, we set a temporary cookie to check whether your browser accepts cookies. It contains no personal data.
• When you log in, several cookies are created to store your login details and display preferences. Login cookies last for two days; display settings cookies last for one year. Selecting “Remember Me” keeps you logged in for two weeks.
• If you log out, login cookies are removed.
• When editing or publishing an article, another cookie is stored. It contains the post ID of the article and expires after one day.

Your Rights

Depending on applicable laws, you may:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent
  • Close your account at any time

Return Policy

We want you to be satisfied with your purchase. If you receive a product that is defective, damaged, or not as described, you may request a return or exchange within the allowed period.

• Items must be returned in original packaging
• Product must be unused and in resalable condition
• A valid receipt or order number may be required
• Return shipping costs may apply unless the item is faulty
• Refunds are processed back to your original payment method

Certain items may not be eligible for returns (custom orders, clearance stock, etc.). Please contact customer support to start your return request.

Warranty Policy

Some products may include a manufacturer or store warranty. Warranty coverage may vary depending on the item and brand.

• Warranty generally covers manufacturing defects only
• Damage caused by misuse, wear and tear, or improper handling is not covered
• Proof of purchase is required to make a warranty claim
• Warranty duration depends on product type and supplier terms
• Repairs, replacement, or refunds may be offered based on evaluation

Warranty service is subject to verification and may require inspection.

Security

We have put in place the necessary and appropriate safeguards and access controls to ensure the security, integrity, and privacy of the information you provide us with. Our website uses a Secure Socket Layer (SSL) encryption which encrypts your information to protect it from unauthorized use.

No payment details are stored on our website. we receive encrypted information needed to verify and authorize your payment and to process your order.

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 180 days.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan..

Third-Party Links

Our Services may contain links to outside websites or apps.
We are not responsible for their privacy policies or content.
Always review third-party policies before sharing information.

Public Forums

Any information posted publicly (reviews, comments, forums) can be viewed and shared by others.
Use caution when sharing personal details.

Changes to this Policy

We may update this Privacy Policy due to legal, operational, or business changes.
We encourage periodic review of this page.